Welcome to Toyota of Gastonia

Good quick service for my first visit. I’ll be back for regular maintenance soon.

Good service . My service guy was very friendly and helpful but I didn’t like that I couldn’t get an exact price of what my vehicle would cost before I left.

Always great service by the team and good coffee in the waiting room. Thank you!

Helen worked tirelessly to answer all of my questions and was able to pivot quickly when my plans changed.

The dealership is close, clean and professional. Great staff. Kim and the Shop Manager run a tight ship. I like that.

Great experience. The new videos are a nice feature and checkout has vastly improved from the past.

Paul was very helpful and pointed me toward a vehicle that knew nothing about but that fit all my criteria, which were numerous and very specific. Really thought I was gonna have to compromise and just deal with my issues, but this vehicle is working well...except for the pathetic 12mpg gas mileage, but I went into that with my eyes open.

Customer service was excellent, the service department was excellent and very helpful. Overall a great experience.

Toyota of Gastonia’s Service Department let me pick an appointment date and time online as well as my service advisor. Devon helped me to get an appointment with collision to align my hood so it will close.

Service department is always helpful and eager to go the extra mile to keep the customer satisfied.

I was very pleased with my visit. Been doing business for many years. Thank you

Nothing could be better than this dealership! From the time I pull in to the time my car is ready A+ service, customer care and kindness.

Eddie has always been super helpful. For this service, I needed to out by 11am anD Eddie and the team got me out by 10:30am. Thank you, Eddie!

Very professional, welcoming, on schedule with great communication throughout the service. Thank you for the support

Every service visit I’ve had at Toyota of Gastonia has been outstanding. The ease of check-in, the staff who truly seem to enjoy helping customers, the fair pricing, the relaxing ambiance of the waiting area are all reasons i continue to have my Toyota serviced here.

Service on my Camry was great. Met at pulling in, given video during process , then copy of bill charges upon completion. All questions answered and service was done in a professional manner, as always at Toyota of Gastonia. Thank you!!!!

Helen Scott is my sales agent She is very welcoming and very helpful to me and so much fun to talk too. If you want toyota car in Gastonia find Helen Scott.

Helen of Toyota of Gastonia was great. I was clear I was "Just looking" and she was kind enough to text me every few weeks to let me know if the vehicle came in that I've been waiting on to see. Its still not in but wanted to point out she is not pushy or bothersome. My son ended up buying a new vehicle and she was a great help.

Sales rep Christian Hill was excellent! 5 Star+. Prompt replies to each inquiry/email. Very professional and straight forward. Good listener as he noted my concerns and desires. Everything at Toyota of Gastonia was first class.

Excellent service experience. Vehicle appointment process via website worked seamlessly. Appreciate thoroughness of inspection and recommendations. Quality of work exceptional.

Staff is very knowledgeable and friendly. Easy to get an appointment and they get you in and out quickly.

Rear brakes and low tire sensor. However there were black grease marks left on the (tan) door jam, (tan) floor mat.. Had to clean when I noticed them when I got home.

Everyone is very helpful and knowledgeable. They make the buying process pleasant and easy. It is a very well run dealership!

Fast oil change and 30,000 mile services. Ordered exterior trim parts to be installed when parts arrive.

Everyone was so nice and professional and everything was done in a timely manner great service today