My family has bought two Toyota’s from this dealership new in four years.great experience.technicians seem good.our 2013 Toyota sienna had a water pump go out at 113,690 miles.thank GOD I had the lifetime drivetrain warranty from Toyota.I can’t begin to tell you how great it was to work with the best service advisor ever Kevin Murray. Super guy and great to work with and deserves a raise because he’s great to work with and loves working with customers.I personally recommend Toyota of Gastonia to anyone who wants to be treated fairly.whether it’s buying or just having a vehicle serviced.service department is great also.

Helen Scott was very nice to deal with during my recent purchase of a 4Runner. She was very prompt with getting back to with info I had requested. She answered all my questions. The process was very pleasant and I would very much recommend her to anyone looking to purchase a new or used vehicle.

Go see Cary Stebbins. Work with me and was fantastic during the process. Highly recommend having her help you out!

Sales person was nice and helpful

Farhad took great care of me! Amazing customer service and super helpful throughout the whole process. He made finding the perfect car so easy and stress-free. Definitely recommend him!

Cary Stebbins. She was great! No pressure sales!!

Absolutely 💯 the best buying experience I've ever had buying a vehicle. We spoke with both Antonio and Cady, they were a great team and when the time comes time we will make the trip back down. They gave us a great deal, and cant say anything negative about them or the finance manager.

I got a 2027 Corolla thanks to Jordan! I told him what I needed and he took good care of me, and even after I got my car, he was still available to answer any questions that I had. But what really got me was when he said how he “took care of his mother with getting a car”. An amazing young man to do business with.

Thank you Jordan Johnson for helping me quickly when I didn’t expect to be car shopping and needed help. He’s smart, direct, and was cool to work with. I’m happy with my purchase and happy to recommend him and this dealership

Adolfo Hendriquez did an excellent job selling us the car we wanted. He was very conscientious and explained everything well. We would definitely recommend him.

Jon in service is the man! Takes good care of me every single time I’m there!

What a great experience we have had at Toyota of Gastonia! From the minute we walked in EJ was so helpful. Throughout the entire process he kept us informed. Every time we go there everyone is welcoming. Once our car came in everyone was amazing. Thank you EJ and Kelly for all your help!

Helen is the sweetest person I have ever met; she makes you feel at ease while negotiating for your new vehicle. I recommend her 100%.

Kai our salesman was professional, responsive and knowledgeable. Could not be more pleased. I would and will highly recommend him.

⭐⭐⭐⭐⭐ The guy name Jordan made my car-buying experience smooth and stress-free! They were helpful, professional, and made the entire process easy from start to finish. I really appreciate the excellent customer service and support. Thank you, Jordan, for making my purchase such a great experience. Highly recommend!

Cady is absolutely amazing! She made this process super easy and real. It’s nice to have a real life dealer with real life experience. Thank you for making this process easy, quick and even enjoyable!!

I scheduled a service appointment to have recall issues fixed/repaired on my 2017 Tacoma. Ryan placed order with Toyota and set date/time to have it serviced. Arrived at Toyota of Gastonia to have service work performed and initially some confusion with first service advisor and left disappointed. I called back and spoke with Erik Peterson who took over the case. He was able to confirm parts were available and could be installed. I then returned to their service department and was greeted by Erik who took ownership of overseeing the recall repairs. I left my vehicle there but was pleasantly surprised how quickly they completed the tasks at hand. THANK YOU ERIK for your assistance! Update as of 11/09/2026: I returned to Toyota Gastonia This time for oil change tire rotation on my 2024 4Runner. Karsen Wells was my service advisor and kept me up-to-date with the status of my maintenance plan schedule. He and his service tech, Darrell were able to do a quick repair on a Toyota customer accommodation with my weatherstripping for the rear hatch. Much appreciate the quality and care that Karsen provided and it doesn’t go unnoticed when they take care of the customer!

Helen Scott is a pleasure to work with as is the financial advisor. This is the fourth car I have purchased from them

As always, Toyota of Gastonia was excellent to work with. Joe, Devon, and Brandon, again, made the latest experience extremely positive. I’m truly grateful to have found my “hometown” Toyota dealer.

I came in today for a scheduled service appointment this morning for tire rotation and multi point inspection. Eddie Odom and his service team were on it today and took care of me. I was in and out in 30 minutes and back to my scheduled day. Thanks Eddie