Customer Testimonials

Email Testimonials

Email from “Nancy” on May 4, 2016:

Buying A Toyota
“Everything was great …Had a great time talking with ROBERT JACKSON  he is a good man and salesman …I have been knowing him for a long time …And I want to thank whoever sent the cookies”

 
Email from “Robin” on May 30, 2017:

“I just purchased a 2017 Toyota Highlander from your dealership on Friday May 26th. I wanted to let you know how pleased I was with the following people that I dealt with. First Robert Jackson was an awesome sales consultant…that was the easiest transaction that I have ever done. Kelly Brown …well I never had so much fun financing a vehicle..but seriously he was a great..everything went so smooth. And Joseph Kaye was very nice also. Sometimes purchasing a vehicle can be very aggravating. But not this time. I have been driving Toyota’s since 1983 and all but the first one have come from the Gastonia dealership. So I am a loyal customer. I just wanted you to know that you have some fine people working for you.”
 

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DealerRater Mar 27, 2020
 

Went in for 85,000 mild checkup and potential brake service. Was advised that brakes were good but 2 tires needed replacement. quickly replace all 4 tires and had me in the way in much less time than anticipated. Waiting area was well-configured for adequate social distancing.

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DealerRater Mar 26, 2020
 

Jim was a very friendly person to work with and advised me what I needed now and what could wait until my next check up

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DealerRater Mar 26, 2020
 

Our sales person name was Jimmy. He did an outstanding job. I would definitely give him 5 stars. This is the fifth new car I have bought from Toyota of Gastonia and have been satisfied.

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DealerRater Mar 25, 2020
 

The service department is excellent! They listen to my concerns and make certain my car is road-ready before leaving. Thank you to all the service department representatives at Toyota of Gastonia! You're the BEST!! A special thanks to Bryan Barcon, Scott Bridgeman, and Michael Cavallo--you're always there for me!

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DealerRater Mar 24, 2020
 

Everything went smooth! Walked up Beverly got the vin number to the car I showed her, brought it around. We drove it, then reached an agreement. It was a great experience. Would recommend Toyota of Gastonia to anyone looking to buy a new car!

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DealerRater Mar 24, 2020
 

I called make an appointment and was told to come on in and the service would be done asap. The work was completed in no time at all. Everyone friendly.

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DealerRater Mar 24, 2020
 

My experience was great. No waiting. Waiting area was clean and cleaned while I was there. Quick service. All questions were answered to my satisfaction.

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DealerRater Mar 24, 2020
 

Good customer service. Brought car for a recall repair. I was told it would take about an hour and a half. It was ready to go as promised.

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